COVID-19: Our office is currently open with limited availability. If you require immediate care, please call 231-744-0077.

Patient Survey

Thank you for choosing Great Lakes Physical Therapy for your therapy needs. Your satisfaction is important to us. Please take a moment to complete the brief survey. Any input is helpful in evaluating our services and making sure we are providing the best possible care.

Please rate the survey questions below based on the following scale.

4 = Excellent 3 = Good 2 = Fair 1 = Unacceptable N/A = Not Applicable

Your Physical Therapist

Professionalism

Friendly/Helpful

Knowledge of your condition

Response to your questions/concerns

Punctuality

Therapist Support Staff

Friendly/Helpful

Attentive to your needs

Office Staff

Friendly/Respectful

Appointment scheduling

Handling of insurance claims

Professionalism

Patient Care

Did you accomplish your goals?

Were you fully educated on your condition?

Do you understand your home exercise program?

Would you recommend us to friends and family?

If future PT is needed, will you choose Great Lakes Physical Therapy?

Overall Satisfaction with Great Lakes Physical Therapy

Great Lakes Physical Therapy would like to include your results and our clinic strengths in our public, electronic and written marketing promotions. Our marketing promotions include, but are not limited to, patient newsletters, doctors’ letters, as well as website and online campaigns. Please sign below and indicate if the aforementioned is "okay" or "not okay" to use for our promotions.

What our patients are saying...

The best in West Michigan; Love to hurt here!

- Anonymous