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What to Expect

Welcome

If you are considering or preparing to begin physical therapy at Great Lakes Physical Therapy, here’s what to expect:

Prior to Initial Visit

Most patients are referred to us with a referral from their physicians for physical therapy.  The physician’s referral typically includes recommendations for treatment. Some physicians will call our office and schedule your first visit for you.  Others will give you the referral and have you schedule at your own convenience. Once you are scheduled, our staff will verify your insurance with your specific health plan.

Self-referrals are also quite common. Also known as direct access, patients now have the option to be evaluated and treated by a physical therapist without a referral from a doctor or other healthcare provider. So if you feel you have a problem that may benefit from the skilled services of a physical therapist, you can now refer yourself to physical therapy for treatment. Certain insurances do not cover visits under direct access. Our staff will be happy to advise you if a physician referral is required by your insurance.

Initial Evaluation

Please arrive 10-15 minutes early to allow time to complete your new patient intake forms. Be sure to bring your prescription or referral, if you were given one, as well as your medication list, insurance information, and photo ID.

We also recommend that patients wear loose fitting clothing and sneakers for maximum comfort.

After paperwork is completed and the therapist has had a chance to review your information, you will meet with the therapist who will evaluate your injury or condition, discuss your goals and specific needs, and develop an individualized treatment plan.

The treatment plan and frequency of visits are based on your specific illness/injury, the physician’s referral and the therapist’s recommendations.

Regularly Scheduled Appointments

During each visit you will work with a member of our clinical team who will instruct and administer your care. As you begin to reach treatment goals, you may progress to new treatments and exercises.

Most patients will typically have more than one visit per week. While this may present a temporary interruption to your schedule, it is necessary for our clinical team to get you back to optimal functionality in a quick and safe manner. As you progress in your recovery, your plan of care and the number of visits needed may be adjusted. Your commitment and dedication in the process will play a big part in your rehabilitation outcome.

Your therapist will answer any questions you may have regarding your treatment. During each visit you may share your thoughts, revisit your goals, and discuss other pertinent information with your therapist.  All other non-treatment related questions may be directed to our support staff.

Home Exercise Programs

Your physical therapist may provide a home exercise program (HEP) that is tailored to your specific needs. Your initial plan will be developed based on the finding of your initial evaluation and will likely change and progress throughout your treatment. Depending on your condition, your therapist may have you working on strengthening exercises, stretching exercises, posture corrective exercises, or something as simple as using ice packs.

The home exercise program is an important part of the healing process and will support you in achieving your goals.

What our patients are saying...

I’ve been to physical therapy for various injuries in the past and I had a pretty negative opinion of the effectiveness of Physical Therapy, I felt it was mostly required by the insurance industry to get you to quit so they would get out of paying for a needed surgery. That was my opinion until recently.  After a shoulder injury, I was sent to Great Lakes by my family doctor. I went along to play the game so eventually I could get a referral to an orthopedic surgeon. My experience with the staff at Great Lakes has completely changed my opinion on Physical Therapy. Everything about this practice has been positive from the way the practice is run to the treatment by the therapists themselves. They are much more attentive and hands on than any other experience I’ve had. I can actually see and feel the benefits I’ve received from their treatment. I would, and have, highly recommended them to family and friends.

- Gilbert P.